80% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business.
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With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue.
Prevent caller reputation issues and complaints with customer-friendly calling practices. Shorter: Prevent reputation issues with improved calling practices.
Hiya, the leader in voice security, has announced its annual State of the Call Summit which will focus on how telecom providers and other companies can reduce phone spam and fraud, and restore consumer confidence in voice calls.
Phone fraud on a country-by-country basis reached new heights in Q2, according to the Q2 2023 Global Call Threat Report. What’s more, Spain has the second-highest rate of fraud in Europe. Bank scams were popular in both Spain and France.
Through this strategic partnership, the Hiya Protect Call security solution will be offered to networks worldwide. This is especially critical in Asia-Pacific and Latin America, where in some countries over 50% of calls can be spam or fraud.
In Q1, 24.9% of all unknown calls observed by Hiya were flagged as spam and fraud on average – equating to 6.7 billion instances worldwide across its network and more than 73.6 million per day.
Hiya, the leading Voice Security Platform, today has announced its annual study on the use of the voice call by businesses and consumers worldwide, including input from thousands of consumers and companies, as well as network service providers.
Hiya, the leading voice security company, announced today Enterprise Caller Scoring, a new feature of Hiya Protect which stops number rotation from being an effective practice for legitimate companies to avoid spam labelling.
Hiya, the leading voice security company, has published its Q4 2022 Global Call Threat Report, a comprehensive study that measured the volume, frequency and type of phone fraud and spam between October and December.
Hiya, the leading voice security platform, today announced that Gabb Wireless, the leader in providing safe tech for kids, is successfully blocking nearly all phone spam and fraud from reaching its subscribers with Hiya Protect.
Hiya, the leading voice security company, today announced a new agreement with the BT to provide the industry’s leading call protection service, Hiya Protect, for BT and EE users.
First Orion and Hiya join Neustar, Inc., a TransUnion company, and Transaction Network Services (TNS) to form a strategic partnership advancing the industry’s call vetting and authentication standards with a single framework across the largest networks in North America.
Hiya, the leading voice security platform, today announced that MetCredit Canada has selected Hiya Connect for its branded call identification solution to improve call recognition and increase call centre contact rates.
Hiya, the leading voice security platform, today announced Personal AI, a powerful new capability for protecting users from being defrauded and annoyed by spam calls, is now live on the Hiya network.
