Hiya Resources

Data is your biggest asset when making a compelling business case for additional budget. Use it to get more spend in 2022.

Join an industry-leading UC security expert, together with subject matter experts from call spam and identification service Hiya.

Join us for this panel where industry insiders will share what customer experience innovations we should expect in 2021 and beyond.

Hiya continues the 2021 State of the Call research series with a deep look at the impact of the current trends in voice on the healthcare industry.

Listen to Hiya's Julianne Maila and CCW Digitals's Brian Cantor discuss the latest insights of the voice channel we learned in 2021.

It's critical to protect your organization's numbers from being spoofed by sophisticated hackers. Watch the webinar to find out how.

The State of the Call 2021. Watch the recorded webinar by Alex Algard, CEO of Hiya, for 2021 voice call insights and trends.

People prefer to communicate through the voice channel overall, and in the financial services sector, the sentiment is no different. See all the voice trends for financial services contact centres in the State of the Call Impact Report.

Should you answer that call? 94% of the time an unknown caller rings, people don't answer. Learn why along with other trends your business needs to know in our 2021 State of the Call Report.

Where is customer experience going in 2021? This Hiya-sponsored CCW Market Study has this answer and more.

See the latest analysis on the world's most prevalent phone scam.

Read this report to learn the 10 top trends and insights on the voice call from our global data set of 150 billion calls processed in 2021.