Histórias de clientes

/

Gabb Wireless

Gabb Wireless is protecting kids from spam and fraud calls – with help from Hiya

With Hiya they have been able to block spam and fraud calls with 97.4% accuracy

With Hiya Protect we’ve been able to block spam and fraud calls with 97.4 percent accuracy, which is phenomenal.”
Diane Acevedo, Senior Vice President of Operations and Customer Experience at Gabb Wireless
Cliente:
Gabb Wireless
Gabb is dedicated to providing a safe cell phone for kids. No Internet or social media.
País:
Industry:
Telecommunications
Tipo de chamada:
Entrega
Product:
Protect
Table of contents:

Contexto

Gabb Wireless is a U.S.-based service provider that provides safe technology (smartphones and watches) for kids aged 5-18.

Problema

Gabb built custom operating systems, but this didn't account for incoming calls.

Gabb Wireless built a custom Android operating system that blocks out the internet and social media, but they needed outside help to prevent kids from receiving spam and fraud calls.

Solução

Gabb Wireless partnered with Hiya to implement Hiya Protect.

After launching Hiya Protect, Gabb was able to block spam and fraud calls with 97.4% accuracy.

Mais histórias de clientes

Ver tudo

Aumentar a conversão de vendas em tempos de incerteza

100

%
increase in answer rate

A trusted brand in auto service is driving more sales calls with better answer rates

56

%
increase in answer rate

School of Rock boosts answer rates and conversions 2X with Hiya Caller Reputation and Branded Call

2

x
answer rates

Zoom Drain of Washington increases answer rates by 30% with Hiya Caller Reputation and Branded Call

30

%
increase in answer rate

North One increases answer rates 2X with Hiya Caller Reputation and Branded Call

2

x
answer rates

BCLC increases contact rates and campaign efficiency

$1M

CAD
increase in revenue

How Enercare increases customer engagement with Hiya Connect

55

%
increase in Right Party Contact Rate

Epos Now Boosts Outbound Sales Efficiency with Hiya Connect

40

%
Increased connection rates

Gabb Wireless is protecting kids from spam and fraud calls – with help from Hiya

97.4

%
Spam and fraud calls blocked

MetCredit optimizes right party contact rate

37

%
increase in answer Rate

A fortune 500 life insurance company sells more policies and increases customer loyalty with a branded call

37

%
increase in answer rates

A mortgage lender originates, processes, and funds more applications with a branded call

52

%
more customers reached

A used car retailer increases RPC rate by 53% with branded caller ID

53

%
increase in RPC rate

OppFi is expanding credit accessibility to those most in need using Hiya's Branded Call

25

%
Increase in answer rate

Leading financial services organization is building a better reputation, positive branded call experience, and increased revenue

27

%
Average talk time

A medication therapy management provider is verifying more patient prescriptions and providing better care

33

%
increase in answer rate

A global market research leader is collecting representative survey samples faster

81

%
increase in answer rate

Pronto para a sua nova Estratégia de Desempenho de Voz?